Last Updated: April 2026
At EazyKrt, we are committed to delivering high-quality products and a smooth shopping experience. Please review our Refund & Returns Policy carefully before making a purchase.
Order Cancellation
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Orders can be canceled within 12 hours of placing the order.
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Once an order has been processed or shipped, it cannot be canceled.
To request a cancellation, contact us as soon as possible:
📧 info@eazykrt.com
Returns Policy
We accept returns only under the following conditions:
Eligible for Return
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Product received is damaged or defective
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Wrong product delivered
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Item is significantly different from its description
Not Eligible for Return
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Change of mind after purchase
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Incorrect order placed by customer
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Minor color or size variations (due to screen/display differences)
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Products that have been used, worn, or altered
Return requests must be raised within 48 hours of delivery with clear photo or video proof.
Refund Policy
Once your return request is approved:
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Refunds are processed within 5–10 business days
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The amount will be credited to the original payment method
Important Notes:
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Shipping charges (if any) are non-refundable
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In certain cases, we may offer a replacement instead of a refund
Replacement Policy
We offer free replacement if:
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The product is damaged
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The product is defective
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You received the wrong item
Replacement will be initiated after verification of the issue.
Delivery & Order Issues
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Delivery timelines may vary depending on location and product availability
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In rare cases, delays may occur due to unforeseen circumstances
If your order is significantly delayed, please contact our support team for assistance.
Failed Delivery / Incorrect Details
If an order cannot be delivered due to:
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Incorrect or incomplete address
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Customer unavailability or refusal
Then:
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Refund may not be applicable
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Additional shipping charges may apply for re-dispatch
How to Request a Return or Refund
To initiate a request, please email us with:
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Order ID
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Description of the issue
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Clear photo/video proof
📧 Email: info@eazykrt.com
Our Commitment
At EazyKrt, we strive to ensure customer satisfaction while maintaining fair and transparent policies. We are always here to support you and resolve genuine concerns quickly.